Know more about refundable and non-refundable tickets

It is highly suggested that before you book a flight ticket, it is always wise to know whether your ticket is refundable or not; If in case you cancel your ticket, how much you will get in return is equally important. Because, once you are aware, it eventually will save you from unfavorable situations where you may be spending too much or your rides are getting overpriced.

Interpretation

Unless otherwise defined, defined terms in this Refund Policy shall have the meaning given to them earlier in these Terms and Conditions.

"Application": means a form to be completed by a visa customer or You (as applicable) requesting the provision of Services.

"Service Fees": mean the fees payable by You for the Services purchased in accordance with the Services Terms and Conditions.

"Issuing Bank": means the bank who has issued card to You as card holder.

"Refund Eligibility Criteria": means the criteria set out in the below Section.

"Refund Request Form": means a form with requested information to initiate a refund which can be completed or may be obtained from a Visa Application Centre.

"Optional Services": has the meaning include all value-added services/additional services/Premium Services which are described and offered by us on our Website.

"Services Terms and Conditions": means the terms and conditions for the use of the payment portal and provision of the Services offered by VFS Global to their customers.

"Chargeback": means where a visa customer or You (as applicable) using the online payment portal makes a complaint to his/her card issuer bank that a transaction is disputed and/or fraudulent.

"Transaction Charges": means any fees levied by a bank or financial institution upon processing a valid refund request to You or a visa customer (as applicable) which may vary from case to case.

"You" includes the person requesting and/or purchasing the Services or any party acting on such person's instructions (and "Your" shall be construed accordingly).

"Website Terms and Conditions": means the terms and conditions applicable to use of the Website set out

General Refund Conditions

It is important that You read this Refund Policy carefully. You should familiarise yourself with the terms of this Refund Policy, prior to purchasing any goods or services from Life Tour And Travels.

1. This Refund Policy is subject to change by Us and in the event of any amendments, We shall make a suitable announcement on the Website. The changes will apply after We have given notice. If You do not wish to accept the revised policy, You should not continue to use the Services. If You continue to use the Services after the date on which the change comes into effect, your use of the Services indicates your agreement to be bound by the new Refund Policy.

2. The Visa Fee, Legalisation Fee, Visa service Fee and optional service fees shall be refundable only if You have paid for a Service. You may request a refund in accordance with the Refund Eligibility Criteria.

3. If a Customer Come back due to any of aur shortcomings, after applying the visa then we will try our best to send him again at the same cost.

4. If the Traveler refuses to go to the Gulf Country , then visa processing charge, visa stamp charge, service charge will be applicable.

5. If the Passenger come back from the Gulf Country of his own free  will, then No visa money will be refunded.